
Good intentions, bad outcomes
A podcast about challenges and practices you might encounter in the workplace... things that were intended well, but have outcomes that aren't so great. In most cases, the organizations aren't even aware of how bad the outcomes are.
Every episode we discuss a situation that has something wrong with it: the what, the why and what can be done to address it.
Good intentions, bad outcomes
Progress Report Perils: When Updates Become Obstacles
In this episode of Good Intentions and Bad Outcomes, hosts Gino and Wayne explore how weekly progress reports, while intended to create transparency and visibility, can sometimes become counterproductive time sinks that actually impede progress.
TIMESTAMPS:
0:00 - Introduction
0:37 - Gino introduces the topic of weekly progress reports
0:57 - The good intentions behind progress reports
1:41 - Wayne's winter frustrations (and progress report frustrations)
2:16 - The perceived benefits of progress reporting
3:05 - When progress reports go wrong: excessive time consumption
4:14 - Real-life example: Creating multiple reports for different managers
5:44 - The false sense of control from color-coded status reports
7:03 - The "illusion of control" problem
7:40 - When progress reports aren't even read by management
9:22 - Solution 1: Keep progress tracking but make it efficient
10:31 - Solution 2: Create meaningful feedback loops
11:14 - Solution 3: Set strict time limits for report creation
11:35 - Solution 4: Write the planned progress at the beginning of the week
12:14 - Solution 5: Use a publish-subscribe model for reporting
13:02 - Solution 6: Leverage existing tools like Jira for real-time visibility
14:17 - Focus on communicating what really matters
15:32 - Conclusion and invitation for listener stories
Gino and Wayne discuss how weekly progress reports, while intended to provide visibility into team progress and challenges, often become elaborate time-consuming processes that actually hinder productivity. They share real experiences of spending up to 50% of work time creating redundant reports for different managers, dealing with reports that aren't actually read, and seeing how color-coded status indicators can create a false sense of control.
The hosts offer practical alternatives including:
- Setting strict time limits on report creation (max 10 minutes)
- Creating the progress report structure at the beginning of the week
- Implementing a publish-subscribe model where teams publish once and managers subscribe
- Using existing tools like Jira to create real-time progress dashboards
- Focusing on communicating blockers and help needed, not just completed tasks
- Creating short, fast, easy, and actually useful reporting mechanisms
If you've experienced situations where well-intended workplace processes have backfired, share your story for a chance to be featured in an upcoming episode!
Contact us at feedback@goodintentionsbadoutcomes.org