Good intentions, bad outcomes

OKRs vs KPIs: Why Confusing Them Kills Your Goals

Xodiac Season 1 Episode 15

Are KPIs Sabotaging Your OKRs? This Episode Will Change How You Measure Success

Gino Marckx and Wayne Hetherington tackle the most common question from their OKR courses: "What's the difference between OKRs and KPIs?" The answer reveals why mixing them up is deflating your goals and confusing your teams.

The Problem: Teams with good intentions want to measure progress, so they put KPIs into their OKRs. Everything's on one dashboard—efficient, right? Wrong.

The Unintended Consequence: Using maintenance metrics (KPIs) to track transformational goals (OKRs) turns ambitious objectives into ordinary tasks. Your GPS becomes a dashboard, and your team loses sight of where they're going.

Key Insights:

  • OKRs are temporary and directional—they end when you reach your goal
  • KPIs are permanent system health monitors—they never stop
  • The same number can mean different things depending on why you're measuring it
  • KPIs don't enable autonomous decision-making toward future goals
  • Exception: Transform an unhealthy KPI into a temporary OKR when you need to fix it

Wayne's car metaphor makes it click: Your GPS tells you where to turn (OKRs), your dashboard tells you to change the oil (KPIs). Both essential, completely different purposes.

Perfect for leaders struggling with goal-setting, team alignment, and making measurements that actually matter.

Got a workplace challenge where good intentions led to bad outcomes? Share it for a future episode!

Contact us at feedback@goodintentionsbadoutcomes.org

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